If you’re patient and tech savvy and looking to work from home, consider a new fintech program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transa...more
Visit ariseworkfromhome.com/equipment to view computer and equipment requirements>> Register for the Arise® Platform**Revenue range represents a combination of base rate and potential incentives that could include but are not limited to performance and urgent service incentives, but does not deduct Platform Usage Fee. All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and agent, not Arise.
***Range reflects revenue paid to the middle 50% of Service Partners.
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
All programs are subject to availability.
What to expect:
Advantages of servicing clients through the Arise® Platform:
• Work from the comfort and convenience of home.
• Schedule work around your life, family and priorities.
• Save money, time, and headaches by avoiding rush hour and commuting costs.
• Earn income on a flexible schedule.
What it takes to succeed:
- Minimum of one year of consistent inbound call support experience working in a customer facing Financial Services environment. (Within the past two years)
- Financial Services support experience is preferred but not required.
- Quiet and secure working environment so you can manage a consistent flow of calls and client interaction without the disruption/distraction of others.
- Ability to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:
- Ping speed lower than 50 milliseconds (ms)
- Download speed greater than 25.0 megabits per second (mbps)
- Upload greater than 10.0 mbps
- 16 gb gigabytes internet speed on PC or laptop
- High School diploma or equivalent
- Background check and drug test are required.
Also would be great to have:
- Two plus years of experience in a customer facing call center environment, preferably with an online bill pay service, financial institution, or technical support.
- Proven experience using customer service software, CRM systems, and other relevant technologies and/or in providing customer support through virtual communication channels (email, chat, video calls) for a minimum of two years.
Skills necessary:
No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What you'll be doing:
What you will do as a Fintech Customer Support Representative:
- Receive inbound calls from bank partners, merchants, and card holders, answering questions, while resolving issues to the caller’s satisfaction. Some calls are technical in nature.
- Wow callers with great service - being an active listener and communicator - helping callers uncover the best solution.
Financial Technology Client on The Arise® Platform - COMING SOON
If you’re patient and tech savvy and looking to work from home, consider a new fintech program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome - those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.
**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**
Register for the Arise® PlatformWhat you need to get started:
- Register to use the Arise Platform
- Select a client program
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment
**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**
Register for the Arise® PlatformArise connects small home-based businesses—run by everyday people like you—to prestigious Fortune 500 clients through a virtual platform. Arise provides the enterprise clients, your business provides the service. You are in charge and have the option to choose your enterprise clients and set a flexible schedule, while you and your agents work from home. A Platform Usage Fee is charged for the infrastructure that Arise provides, including the Arise 24-Hour Client Technical Support Help Desk, Starmatic® scheduling system, and invoicing services.