To all Gamers and Player Fans: Here is an opportunity to earn from home providing player support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across ...more
Visit ariseworkfromhome.com/equipment to view computer and equipment requirements>> Count Me In!**Revenue range represents a combination of base rate and potential incentives that could include but are not limited to performance and urgent service incentives, but does not deduct platform fee. All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and agent, not Arise.
***Range reflects revenue paid to the middle 50% of Service Partners.
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
All programs are subject to availability.
What to expect:
• Proficiency in reading, writing, and speaking English and French OR English and German is essential. *Language Assessment will be conducted to ensure agents demonstrate acceptable knowledge of vocabulary, word usage, and grammar.
• Skilled and efficient in writing and working with gaming communities.
• Feel passionate about the gaming industry & knowledge of community interactions/game-mastering activities.
• Demonstrate strong logical thinking and minimum basic technical knowledge.
• Maintain a consumer-oriented mindset and willingness to provide the best service.
• Display patience, empathy, an ability to manage stress, the ability to work under pressure
*Technical Requirements*
• Hardwired ethernet connection
• Minimum 12 GB RAM on a desktop computer
• Ability to manage multiple chat or email conversations simultaneously while maintaining a high level of accuracy and responsiveness.
• Working knowledge of CRMs.
What it takes to succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
Skills necessary:
- English and French OR English and German
- Have native, native-like, or near-native language skills with excellent written skills (fluency and typing skills) in the supported language
- Feel passionate about the gaming industry & knowledge of community interactions and player support
- Show strong logical thinking
- Feel passionate about engaging with players while understanding their issues and finding solutions
- Have a consumer-oriented mindset and willingness to provide the best customer service
- Possess basic technical knowledge
- Displays patience, empathy, an ability to manage stress, the ability to work under pressure
- Skilled and efficient in writing and working with gaming communities
What you'll be doing:
You will be providing mobile gaming player support, ensuring customer issues are addressed efficiently and effectively, such as:
• Bug Reports
• Account Management
• Connection Issues
• Technical Issues
• Subscriptions
• Store & In-Game Purchases
• Gameplay
• Player Reports, Bans, and Sanctions
• Potentially handling sensitive material
Gaming Client on the Arise Platform
To all Gamers and Player Fans: Here is an opportunity to earn from home providing player support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.
If you’re bilingual and love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.
Sign Up NowAbout Arise
The Arise® Platform is the leading work-from-home resource for people looking to do remote gig work – with customer support opportunities available in the United States, Canada, the United Kingdom and now Jamaica!
The Arise® Platform connects your business to remote customer service with well-known brands. Through the Platform, your business can provide remote customer support; generating revenue while saving on costs associated with working outside of the home. Sign up to use the Arise® Platform right now. You get to choose your clients and create your flexible schedule from the comfort and safety of your own home.
When you own your business, you’re in charge!
What you need to get started:
• Register to use the Arise Platform
• Select a client program
• Enroll in a certification course to prepare to service
• Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment
Arise connects small home-based businesses—run by everyday people like you—to prestigious Fortune 500 clients through a virtual platform. Arise provides the enterprise clients, your business provides the service. You are in charge and have the option to choose your enterprise clients and set a flexible schedule, while you and your agents work from home. A Platform Usage Fee is charged for the infrastructure that Arise provides, including the Arise 24-Hour Client Technical Support Help Desk, Starmatic® scheduling system, and invoicing services.
