How to get started working from home in Jamaica

Sole Traders in Jamaica can partner with the Arise® Platform and have access to an impressive roster of client opportunities.

Register to use the Arise® Platform in Jamaica

The clients using the Arise® Platform are often the leaders in their industries, many of them with names you will recognize. As such, they have exciting opportunities, as well as high standards for servicing and performance. When you complete the registration process, you will have access to these opportunities — and enjoy all the advantages that come with working from home.

To get started on the Arise® Platform and make sure you have everything you need, follow the steps below and click the links along the way for more information.

Smiling woman wearing headset and glasses.
Smiling woman wearing headset and glasses.

Step 1

Already a sole trader? Register & provide your Tax Registration Number (TRN)

If you are not already considered a sole trader but are interested in using the Arise® Platform,  please visit TRN – TAJ Portal (jamaicatax.gov.jm) to obtain a TRN. Then, once you are officially a sole trader, register to use the Arise® Platform.

Smiling woman wearing headset and glasses.

Step 2

Complete the initial assessment (1 hour)

During this assessment you will be asked customer service-related questions, show off your English proficiency, and share your availability so that you can be matched with the opportunities that are best for you!

Smiling woman wearing headset and glasses.

Step 3

See your best match opportunities

Now that you can see the available opportunities, you can choose the one you like the most and find a convenient class time.

Smiling woman wearing headset and glasses.

Step 4

Run the PC Check

This PC scan will help ensure that you have the right computer hardware and internet speed for a great servicing experience.

Smiling woman wearing headset and glasses.

Step 5

Complete the Background Check

You will be prompted to complete a background check during the enrollment process. Details on the type of background check and the requirements to pass it will be provided as you proceed through enrollment on the Arise® Portal.

There will be no charge for the background check upfront, however, please note that the cost of the background check – $8,000.00 JMD – will be deducted from your business’s first service revenue payment once you start servicing a program.

If you have recently changed your name, it may delay or disrupt the background check. Please make sure that your full and correct legal name is included in your profile and provided in the background check step.

Arise uses a third-party vendor to complete the background checks. Under certain circumstances, the third-party vendor may reach out to you to clarify your information. Your prompt response to the third-party vendor will accelerate the process of completing your background check and enrollment.

Smiling woman wearing headset and glasses.

Step 6

Start class!

Certification classes can take anywhere from 2-4 weeks depending on the client program you select, but you won’t be alone. You can meet an instructor and a few study buddies along the way while learning more about your opportunity and what it’s like to work from home.

Smiling woman wearing headset and glasses.

Step 7

Service!

It’s time to start servicing! Select the times you want to service so you can work from home on a flexible schedule—and be your own boss!

Need help? Send an email to [email protected]